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Player Protection Officer

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Player Protection officer

About the Role

Become Our Next Player Protection Officer/Compliance Analyst at REI!

We’re looking for a dedicated Player Protection Officer/Compliance Analyst to join our Player Protection Team.

In this role, you’ll be at the forefront of Safer Gambling and Anti-Money Laundering / Counter-Terrorist Financing (AML/CTF) customer due diligence, ensuring our operations meet the highest standards of compliance. You’ll conduct thorough reviews of both new and existing customers, safeguarding adherence to all relevant laws and regulations while supporting our commitment to responsible gaming.

 Responsibilities:

Carry out AML/CTF and Safer Gambling due diligence checks on new and existing customers of NetBet in the UK market, ensuring our operations meet all legal and regulatory requirements.

Safer Gambling

  • Monitor and review customers showing signs of potential gambling-related harm.
  • Apply regulator guidance and our SG policies in decision-making.
  • Reviewing financial documents to assess indicators of financial harm and affordability.
  • Contact customers by phone or email when there are concerns.
  • Stay updated on regulatory changes and revise internal documents as needed.

Anti-Money Laundering

  • Manage daily AML tasks ensuring compliance with internal processes and procedures.
  • Conduct thorough due diligence checks to identify suspicious activity, PEPs, adverse media, or sanctions matches, taking appropriate action when needed.
  • Keep current with regulatory changes and update company documents accordingly.
  • Create and submit internal reports on unusual or suspicious activity to the appropriate regulator or agency.
  • Communicate with customers to request any required documentation or additional information.

requirements:

  • Experience in a similar compliance, AML or safer gambling role, ideally within the online gaming industry.
  • Confidence using Microsoft Excel, Word, PowerPoint and learning new systems.
  • Excellent analytical skills with a high attention to detail when reviewing documents and customer activity.
  • Excellent written and spoken English, with the ability to handle sensitive customer interactions professionally.
  • A proactive approach to completing internal training and staying current with regulatory and industry developments.

Why You’ll Love Working with Us:

  • Be part of a forward-thinking company in the online casino and sports betting industry.
  • Join a team of dedicated professionals in a supportive, growth-oriented environment.
  • Work on exciting projects that challenge your skills and help you grow.
  • Competitive salary and yearly performance bonus.
  • Attractive benefits, including meal tickets, coffee, and fresh fruit.
  • 7card membership as part of our comprehensive wellbeing program.
  • Welcome packs, trial period gifts, and special event surprises.
  • Private health insurance for peace of mind.
  • Transportation reimbursement for work-from-office days.
  • Fun social activities like pizza days, lunch meetings, and themed parties.
  • Team-building events and sports activities to foster a great working environment.
  • Training and development programs to support your professional growth.
  • Plus, many other exciting perks!

About us

Pioneering the digital entertainment space since 2016, REI Development Services stands as a testament to innovation and a commitment to excellence. We partner with leading online casino and sports betting platforms (BetFirst, Casino777, NetBet), delivering exceptional customer service along with cutting-edge software and game development.

Our global network offers a unique platform for collaboration and innovation. At REI, we’re more than just a team, we’re a community.

Come be a part of our success story!

Apply today and embark on a rewarding career journey where every day brings something new to learn.

Growth, Recognition & Opportunities

Benefits that Elevate Your Career

  • Private medical insurance
  • Free transportation for office workers
  • A motivating salary
  • Performance bonus
  • Training and development programs
  • Meal vouchers
  • Welcome and birthday gifts
  • Special anniversary and holiday gifts
  • Lunch meetings
  • Holiday parties
  • Team buildings
  • Challenging projects
  • Growth opportunities
  • Autonomy
  • Job stability
  • Recognition and rewards

Apply today

    Your Resume* (PDF)

    Your Cover Letter* (PDF)